Privacy Policy

Who we are

Our website address is: https://www.chakraretreat.eu. This website is owned by Claudia Kaiser, legally registered at Av. de Woluwe St. Lambert 48 in 1200 Brussels, VAT BE0841438772 and Lindsey Curtis, legally registered at Rue Victor Léfèvre 68 in 1030 Brussels, VAT

Guarantee

Claudia Kaiser and Lindsey Curtis warrant that they shall handle your personal information in a strictly confidential manner and in accordance with national and international laws.

Information collection

Claudia Kaiser and Lindsey Curtis collect the following personal information:

Information you provide during registration for our retreat and/or our newsletters (name, gender, age, e-mail, phone, address…)

Information you provide during the payment process (address, telephone, bank account number)

Information you send to us via the website, e-mail or any other means of communication (questions, remarks, comments, suggestions, complaints…)

Information you share during the resonance phone call or during the retreat, such as:

  • Health related information (size, weight, diseases, medication you take, health problems in the present or in the past)
  • Any information you provide in the context of the retreat or coaching sessions.

All information is retained indefinitely.

Purpose of Information Collection

Your personal information is stored in files administered and protected by Claudia Kaiser and Lindsey Curtis.

In providing us with your personal information you allow us to use this information for the following purposes:

  • Administration of the website
  • Suggest you products or services
  • Derive and personalize nutrition recommendations
  • Personal Coaching
  • Realization of the purchase order, incl. delivery
  • Managing the Customers’ database
  • Improving the quality of services provided
  • Information about new products, services or promotions
  • Correspondence of any kind
  • Collection of payments

You may, at any moment and without any need for justification, refuse the usage of your personal information. Either inform us by e-mail (connect@chakraretreat.eu) or make use of the available opt-out options (e.g. in the newsletter).

Cookies and Statistics

Claudia Kaiser and Lindsey Curtis might use cookies, a type of file created by a website and saved on your computer. This file contains information which can be consulted during subsequent visits to the same website, but it cannot be read by a website other than the one which created it. We might use cookies for administrative purposes to e.g. record your preferences for certain types of products, services or information and your log-in, which will prevent you from having to type in the same information every time you visit this website. Cookies created by this website do not contain any information which can be used to contact you by telephone, e-mail or post. It is possible to configure your web browser in a way to inform you every time a cookie is created, to block the creation of cookies or to delete all cookies.

Claudia Kaiser and Lindsey Curtis might also keep track of anonymous visitors’ statistics in order to evaluate customer behavior and to know to what extent each site is visited.

Other websites and Social Networks

This website might contain links to other websites and or social media (incl. our own), such as Facebook, You Tube or Twitter. It might also embed content from other websites. Claudia Kaiser and Lindsey Curtis are not responsible for the content of those sites (except for our own websites and Facebook Pages) or the way they handle your personal information. Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

Publication and disclosure of your personal information

Claudia Kaiser and Lindsey Curtis may be required to disclose your personal information on request by the authorities or to comply with any applicable laws or regulations. She shall never disclose, let or sell your personal information to commercial third parties.

Your rights

Claudia Kaiser and Lindsey Curtis are responsible for processing your personal information.

Any questions concerning your personal information may be submitted via post (Av. de Woluwe St. Lambert 48, 1200 Brussels, Belgium), telephone (+ 32 477 75 92 85) or e-mail (connect@chakraretreat.eu).

For general inquiries regarding the protection of privacy, please contact the Commission for the Protection of Privacy at the Belgian Federal Public Service Justice.

You may at any time request that any inaccurate, incomplete or non-relevant information be rectified or deleted. This request has to be dated, signed and sent by post to Claudia Kaiser (Av. de Woluwe St. Lambert 48, 1200 Brussels, Belgium). You have to add a copy of your identity card to the letter. A copy of your updated personal information shall be provided to you within 45 days following the receipt of your request.

Updates

Claudia Kaiser and Lindsey Curtis may update this privacy policy.

Contact

Please contact Claudia Kaiser and Lindsey Curtis if you are of the opinion that this website is violating your privacy (connect@chakraretreat.eu). They will take all reasonable measures to identify and rectify the problem.null